About Fraser Coast RV Park
Fraser Coast RV Park offers seventy-five acres for all types of camping at the gateway to Fraser Island at River Heads.
Ideal for all types of RV’s, motorhomes, caravans, and tents and also home to Mango Lodge – a solid timber slab Australian cabin. All facilities are wheelchair-friendly and Wallaby Wash House has a laundry facility and is pet friendly.
Only nine powered sites with plenty of shady trees and firewood for fire pits. Three minutes to Fraser Island ferry, jetty and boat ramp for fishing. Ten minutes to Hervey Bay Airport.
Individual use showers and toilets.
Enjoy over four kilometres of walking trails on the 40-acre nature reserve where the Sacred Kingfisher can be spotted above the natural billabongs and creeks.
Kangaroos abound and 69 species of birds have been identified. Australian themed bush kitchen. Mango Lodge features a 150-year-old wood stove and deep open-air claw foot bath.
Gertrude the Gypsy Wagon, double bed in air-conditioned comfort. Bertha the Aussie Van is the latest addition and complete with the two authentic Australian outhouses it can offer a truly Australian experience.
Accessibility Information
Assistance
Actively welcomes people with access needs.
Offer multiple options for booking - web, email, phone
Offer a range of contact methods for receiving complaints
Accept the Companion Card
Employ people with disability
Train your staff in disability awareness
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Ask all visitors if there are any specific needs to be met
Website meets <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">WCAG 2.0</a> accessibility standards
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Communication
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Train your staff in communicating with people with learning or behavioural challenges
Use Plain English / easy read signage and information (includes menus and emergency information)
A quiet space is available at the venue/ facility
Wheelchair
Caters for people who use a wheelchair.
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have an accessible public toilet which is unlocked
Have a wheelchair accessible toilet / shower and change room
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Provide portable commode chairs
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have a lever handle on the door (easier to use)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Provide a bed with adjustable height
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Have a shower curtain (no door)
Have grabrails in shower recess (can be removable and height adjustable)
Have a handheld shower hose (should be at least 1500mm long)
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Provide grabrails provided adjacent to the toilet
Highsupport
Caters for people with high support needs who travel with a support person.
Have twin beds available on request
Have rooms which are interconnecting
Provide room for hoist under the bed (minimum 100mm required to store a hoist)
Have a place to store medical equipment (eg oxygen)
Ambulant
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Have grab rails in the bathroom
Provide seating in common areas including reception area
Accessinclstmnt
An access and inclusion statement is available (make this available on your website).
www.frasercoastrvpark.com.au/wheelchair-accommodation
