About Beach House Hotel Hervey Bay
Situated on the Esplanade in Scarness, overlooking the pristine waters of Hervey bay, Scarness Park and Jetty, The Beach House Hotel is the most exciting hotel venue on the Fraser Coast.
With 60 taps and over a dozen beers to choose from, all icy cold just how you like them, plus a huge range of local and imported beers, quality wines and tasty cocktails.
Delicious meals are available seven days a week in the bistro, or if it’s something lighter you’re after, the cafe offers wraps, sandwiches, mouth-watering cakes and of course great coffee.
Actively welcomes people with access needs.
Offer multiple options for booking - web, email, phone
Offer a range of contact methods for receiving complaints
Employ people with disability
Train your staff in disability awareness
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have grab rails in the bathroom
Caters for people who use a wheelchair.
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have an accessible public toilet which is unlocked
Have a wheelchair accessible toilet / shower and change room
Caters for people who are blind or have vision loss.
Have Braille and tactile signage on all information and paths of travel
Provide information in large print
Provide digital communication materials (hard copy information is also available on line)
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Caters for people with allergies and intolerances.
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Train your staff to respond to allergic reactions
Adhere to The Food Authority requirements for allergy management in food preparation
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator